Casino Ranking #403
36 Player Reviews
24VIP Casino Review
$15 No deposit bonus
100% First deposit bonus + 240 FS
Code: No code required
199% Match Bonus
250 Free Spins
24VIP Casino (owned by Superior Gaming, operator of Superior Casino) deceitfully tried to withhold my blackjack winnings from me.
First, 24VIP stripped me of my comps, absent any term or condition supporting this decision, because, according to an online rep: I was "winning to the house mak[ing] ][me] another level of customer."
I was up a modest $2,300 in blackjack winnings over about six weeks on 24VIP and Superior combined.
Losing trust, I requested a bitcoin withdrawal of my approx. $400 balance from 24VIP, only to get an improper notice saying my request exceeded withdrawal limits.
I complained via email and was told (falsely) that their withdrawal system was working properly for me.
I tried making the same withdrawal daily, several times a day, but continued to get the same errant notice.
I sent several polite emails requesting 24VIP remedy the issue, over a period of five days, but 24VIP systematically ignored my emails.
Finally, on the sixth day, 24VIP allowed my withdrawal request (but still took another three days to actually process it out).
Despite this, 24VIP never responded to my emails or explained the reason for its denials and delays.
I have been playing for over a month now and made over a thousands dollars worth of deposits. Here are my thoughts: 1. Customer service is either very friendly or very dismissive no in betweens. 2. Bonuses are great if you play slots- nothing for video poker players. 3. Cash back is nice but can't use on video poker. 4. Withdraw limits are horrible- $2000 a week and they come up with a million excuses why they can't raise it. They are purposely doing this plain and simply to discourage cashouts and encourage you to play it back. Very irresponsible of them. Plus they wont even allow you request the withdraw so its not in your available bank- why cant they allow you to request and then process weekly? They also encourage reverse withdraws by offering a bonus if you do...5. Payout times are way too slow for bitcoin transactions, I could understand credit cards taking longer but I only use bitcoin. 5. They wont post your deposits until the bitcoin is completely validated. One confirmation is more than secure in crypto world. 6. On the bright side I do like their games but they have a lot of room to improve.
The bonus system is crap. this usually tells me that it's noty worth the redit and or debit card rsk...Just saying. Stay away from crap cashiers. There are too many fish in the sea for this crap. I give them a 2 out of 5.
I do not like this casino very much.
There are free offers, but the bonus conditions are very difficult.
Looks appealing and promo seem great them you read play requirements. Nothing overly special no real insentives to bother using deposit codes.
Played on this casino a few times. Only thing i have noticed is it seems to get bad lag mid game. Great for aud deposits friendly staff who do thier best to help you. Normally only wait a minute or 2 for chat. Great choices of games small jackpots compared to planet 7 the us version but still decent jackpots available..
Such an unprofessional company! No players protection in the UK or anywhere I would imagine. Support is vile and rude. I deposited a large sum of money then realised I could only withdraw £3,000 per week. I would have thought after depositing such a large sum of money I would have been eligible for the larger VIP withdrawal of £10,000 per week but they declined. Their time out periods do not comply with their t&c's as I asked to freeze my account for a day at a time (24hours) but it was unfrozen way before the time requested. I also asked them to close my account but again they have failed to do this. I have complained to Curacao commission who govern this site's compliance and am awaiting a response. If this site offers their services to the UK market then they should comply with the UK's gambling commission rules. Their license should be revoked and suspended. This is my aim....
I see that this site states that 24VIP are certified by eCogra. I have raised a formal complaint with them today....
did you ever get paid your withdrawals?
ive requested withdrawals amounting to £2000 and so far they just make excuses about how long it will take :(
When they just started to operate i liked them very much. It was my favorite rival casino. I won few times big and withdrawals were payed in few days without problems. Also they were sending me no deposit bonuses. But later they stopped to make a free gifts even on Christmas and Birthday i didnt get something. I dodnt say that i will not play here anymore but my love to them isnt such big as it was before.
Very annoyed. They have advised me that cashout options are unavailable for the next 2 days and for me to try again next week. They haven't advised why I can't cashout, but do allow me to deposit as much as I like.
Very annoyed. Was extremely easy to deposit and collect your bonus. After depositing over 10 times and 2000. I got enough to withdraw. They mentioned it's max $500 per day and it days upto 18 business days to collect. Plus they mentioned the cashout option is unavailable and try again in 48 hours.
So basically they don't allow you to withdraw and don't give you any information why.
i like rival games, they have good winnings
good casino and good bonuses. is good that i can play in rands
Great site really enjoyed playing the slots
The best casino ever everything perfect,fast withdraw and my best recomendation for this nuber one online casino.
They have best bonuses and best games
the 15 no deposit bonus is really nice, im always glad when i find casinos that offers a good no deposit bonus. to be honest, im not a fan of rival casinos, i mean, that provider i dont like it at all, but they manage the betsoft and vivo gaming too, so it's worth to give it a try. anyway, i hope u all enjoy this site.
play here also no problem yetI
I THINK THIS CASINO IS GREAT I WILL VISIT IT AGAIN AND AGAIN
Jun 07, 2018
Joined here recently........ Did not receive any kind of sign up incentive... Although, perhaps I wouldn't even know since I was unable to talk to the support as I was also just unable to contact then successfully via the supposed / alleged "live support" option. It took forever to load, and by forever I mean it did not even load at all or send my messages. Quite disappointing. But this is why I could not even ask about any welcome offers that they had. Colossal waste of my time and energy and data. Hope others had better experiences here. I will not be back.
Jun 07, 2018
Thank you for reaching out to us. Upon reading your review, we have made a few investigations and we can confirm that the sign up offer is still active.
In order to complete the sign up successfully, please make sure your Adblock extension is disabled completely as stated on the page. After that, you can redeem our exclusive offer by going to the promotions section in the cashier.
We hope your issue will be cleared and you'll be able to enjoy our exclusive offers at this casino.
Best of luck,
Apr 12, 2018
Awful costumer service! they never answer the chat. The main page for subscription to the casino was down; That does not give a very trustworthy image about the casino. Whenever I tried to load it it said "Critical error". I don't thrust this place at all.
Apr 06, 2018
How did you collect the sign up bonus ?
Mar 18, 2018
This is a new casino but nice that there are choices when it comes to picking casinos. They have some good bonuses like there welcome bonus for new players. It is nice when you can try out the casino before you deposit. They have some good slots to try out and once you have deposited they have cool bonus codes to try. Nice that they have different currencies to play in for every one. There payouts seem high.
Feb 17, 2018
Jan 19, 2018
This rival casino suck because they are copying other rival casinos..They can’t decide on their own...
Nov 30, 2017
Much makes me happy to see that in the year 2017 good casinos and good bonds continue going out. I finish of registering in this casino and have my 15$, thanks recommend to me the bond and the casino, he will enjoy it undoubtedly. Luck
Nov 24, 2017
strange free bonus codes never work here at 24vip must say his sister was far better in gameplay section on sign up you do however get an free 15 dollars with an wager of only 20 times cause the games are all really cheap and you also get an first and second deposit bonus to with out even using any codes