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Roo Casino Review

3.1 Ukraine Ukraine accepted
200% First deposit bonus
200% First deposit bonus at Roo Casino
No code required
Games:
All except selected games
Wagering:
20x(D+B)
Min Dep:
AU$20
Player Reviews + Write a review
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3.1
187 reviews
Fairness 2.9
Bonuses 3.1
Games 3.4
  • Casino Fairness 2.9
    Average
  • Withdrawal Credibility 3
    Average
  • Promotions and Bonuses 3.1
    Average
  • Games Variety and Graphics 3.4
    Average
  • Support Professionality 3.1
    Average
All Reviews 28 Reviews
Most Helpful
Most Helpful Newest
    • Ashlee Level Guest Australia Feb 14

      I give this casino a big FAT 0 out of 100.. after winning 500 + dollars.. then going to withdraw it and being informed  I cant as i have used a free bonus (btw I never knew I had used a free bonus they just added to my account without informing me!!) And after being told about not being able to withdraw, they only gave me $100 of it back... this casino has messed with the wrong wog this year.. and I hope no one else falls into there trap and gets robbed of there winnings also!!!   Reply Helpful (5)
    • Sarah Level Guest Australia May 11

      Not really impressed yeah you can grow your winnings but then wont let you withdraw i had over $100 went to withdraw and no cant withdraw till over $200 + what crap! Not happy all they want you to do is use all your winnings playing more games so they can take it all back nice try i wont be depositing anymore 

      Reply Helpful (3)
    • Anita Level Guest Australia Apr 27

      This casino is a big FRAUD they are just ripping you off. DO NOT play on this site. I won $50,000 and they voided it due to saying I made high bets with the bonus it’s a load of crap. I went to the Australian gaming commission and they said this casino is not Australian based it is in Curaçao so I reached out to the Curaçao gaming commission to get my money and they said to me that ROO CAsINO is misleading and false and that roo is not registered under them but Roo Casino states they are registered with Curaçao. It’s all a big scam don’t play let’s bring these dodgy people down and make everyone aware NOT TO PLAY at ROO CASINO

      Reply Helpful (3)
    • Alan Level Guest Australia Jun 04

      Quick verification and once the first withdrawal got through the rest have been so easy..  cant fault roo casino at all..  

      Reply Helpful (2)
    • Renee Level Guest Australia May 06

      After winning over 1000 we submitted to withdraw. For 2 weeks we couldn’t get a straight answer from them saying that the payment team was available but recieving emails from payments service not support service after a few days we played our money out down to 490 thinking they didn’t want to pay the 100 so we tried for half . Same thing always one excuse after another . Then when we had done everything they said they come back with of you have 2.72 out of the 490 was played by bonus . What a load of crap that was cause we never received them bonuses. So then we put 20 with no bonus and got up to 85 tried to withdraw using same bank details as before and they’v just told us the bank details are in wrong format . So it’s true they are a big fraud company just scampering for whatever dollars they can get . DONT PLAY THIS GAME THEY ARE NOTHING BUT SCAMMERS . 

      Reply Helpful (2)
    • Sean mcnicholl Level Guest Australia Apr 25

      You all same problem as myself i put a deposit of $100 they gave me a huge $10 bonus and the same day gave me 10 free spins in which i won $0.66 they also told me upon my withdrawal of $5000 that there audit team declined  saying pn the win of $0.66 i could only bet a max of $0.13  and on the $10 bonus i could only bet the max of $2. So they said they found that i placed bets of $1  - 2 - 3  and then $10 bets i told them that my first bets of $1 would of been atleast $20 to $30 in bets before i went to the $2 bets so they trying to say that there pitiful $10.66 contributed to my winning the $5000, i told the bullshit my $100 was wot won they also said that they put the $100 back into my account  but i cant find any such return customer service told me that the audit team had emailed me thats another lie i never got any notifications on them declining my withdrawal so people stay away from the scamming site  ive been told by a friend to email  ASKGAMBLERS  they will investigate further 

      Reply Helpful (1)
    • Andrew Level Guest Australia Apr 18

      2 Poor

      Initially these guys seemed legit. Games were great a huge variety and quite entertaining, that was until I won 2k then the problems started first i had to submit bank statements bills photos of my license the list went on. Finally I managed to get $500 out of 2k out. Since my account had finally been verified I decided to put a further $200 in and claim a 35% bonus. I managed to win a total of 2.9k this time and left 1.9k in and tried to withdraw 1k. After waiting for 4 days I received an email that according to the terms and conditions I had bet too high a percentage of my bonus to be eligible to receive my winnings so they removed all my winnings and left me with my initial deposit. The reasoning was that after I had won my winnings I upped my bets.

      Do yourself a favour and don't sign up with these guys just another scammy online casino group.

      Reply Helpful (1)
    • hjlkpt Level Guest Australia Mar 16

      2 Poor

      hmm i still waiting for them to verify my documentation, and i sat on the live chat for 45 min befor i got a response then to be ignored'''Not my best exsperence with this casino so far.

      Reply Helpful (1)
    • Tony Level Guest Australia Feb 04

      DO NOT PLAY AT THIS CASINO AS IT ROBBED ME $18000!!! YES THATS RIGHT PEOPLE $18000 THEY ARE A BUNCH OF CRIMINALS AT ROO CASINO. IM CURRENTLY GOING THROUGH A LAW SUIT TO GET MY MONEY OFF THEM. ITS VERY EASY TO GIVE THEM MONEY BUT WHEN YOU WANT TO WITHDRAW YOU NEED A LAW SUIT LIKE MYSELF THATS HOW HARD THEY MAKE IT. I TRY TO SPEAK TO THEM THEY HAVE NO PHONE NUMBER TO TALK TO SOMEONE LIVE CHAT CANT COMMENT ABOUT IT SO ALL I CAN DO I SEND EMAILS AND GET 1 REPLY EVERY 48 HOURS Reply Helpful (1)
      • Aaron Level Guest Australia Apr 01

        AGREE TOTALLY WITH YOU. IVE HAD $1000 AND $2000 DENIED ON SEPARATE OCCASIONS. THEIR AUDIT TEAM CANT ADD. THEY CANT CALCULATE THEIR OWN BONUS SYSTEM AND VOID ANY DECENT WIN WITH NO EXPLANATIONS. THEN THEY DONT REPLY TO EMAILS ASKING THEM TO ASSESS THE PROOF.

        Reply Helpful (2)
    • samantha Level Guest Australia Dec 27

      I would not recommend this casino to anyone instant chat very slow I deposited $25 got a $11 bonus won a thousand and was told I bet to much it is up to management to honor it most legit online casino's will do that specially if your a new player I am positive this is a dodgy casino. Blacklist for me.


      Reply Helpful (1)
      • Tony Level Guest Australia Feb 08

        I won $18000 and when i came to withdraw they said to me that i was betting to high so they cancelled all of my 18000 and returned $25 back to my account. Biggest scaming casino Reply Helpful (3)
    Show 18 more

    Bonus Offers

    Welcome Package
      • Bonus
      • Min Dep
      • Wagering
      • Games
      • Availability
      • Code
      • 200%
      • AU$20
      • 20x(D+B)
      • All except selected games
      • 1st Deposit
      • No code required
    Match Bonuses
      • Bonus
      • Min Dep
      • Wagering
      • Games
      • Availability
      • Code
      • 50 FS
      • AU$25
      • 20xB
      • Fire & Steel
      • Daily between 09:00 AM AEST to 10:00 AM AEST
      • No code required
      • 30%
      • AU$50
      • 20x(D+B)
      • All except selected games
      • Daily between 09:00 AM AEST to 10:00 AM AEST
      • No code required
      • 10% + 10 FS
      • AU$20
      • 20x(D+B)
      • All except selected games (FS-Fruit Zen)
      • Daily
      • No code required
      • 35%
      • AU$50
      • 20x(D+B)
      • All except selected games
      • Daily
      • No code required
      • 30 FS
      • AU$25
      • 20xB
      • Alkemors Tower
      • Daily
      • No code required
      • 25%
      • AU$25
      • 20x(D+B)
      • All except selected games
      • Daily
      • No code required

    Casino Details

    • Established Jan 01, 2018
    • Software BetSoft, Booming Games, Booongo, GameArt, Gamevy, Habanero, IGT, iSoftBet, LuckyStreak, MrSlotty Games, Nolimit City, Playson, Realistic Games, Red Rake Gaming, SA Gaming, Tom Horn Gaming, Wazdan
    • Languages English
    • Currencies AUD
    • Banking
      • Method
      • Deposit
      • Withdrawal
        • MasterCard Logo MasterCard
        • Visa Logo Visa
        • Wire Transfer Logo Wire Transfer
    • Minimum deposit AU$20
    • Minimum withdrawal AU$50
    • Withdrawal limits AU$5000 per day
    • Withdrawal pending time Wire Transfer - 4-6 business days
      Credit cards - 6-7 business days
    • Payout 97%
    • Casino Versions Instant Play, Mobile, Flash, Mobile Web
    • Operating System Windows, Android, Linux, Mac, iOS, Windows Phone, Blackberry
    • Support Live Chat Yes
    • Email [email protected]
    • Phone number None
    • Additional info Restricted Countries Aruba, Belgium, Curacao, Czech Republic, Denmark, France, Hungary, Ireland, Israel, Italy, Netherlands, Romania, Saint Eustatius and Saba Bonaire, Saint Martin, Serbia, Singapore, Spain, United Kingdom, United States
    • Certified by None
    • Affiliate Program Spins Partners