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Sun Palace Casino Review

Sun Palace Casino Statistics

  • 56 Fair - Casino Fairness
    56 people voted
    Your Rating
  • 61 Fair - Withdrawal Credibility
    52 people voted
    Your Rating
  • 61 Fair - Promotions and Bonuses
    54 people voted
    Your Rating
  • 66 Good - Games Variety and Graphics
    53 people voted
    Your Rating
  • 65 Good - Support Professionality
    53 people voted
    Your Rating

Sun Palace Casino Details Updated on February 21, 2019

Sun Palace Casino screen shot
  • Software: RTG
  • Payout: 95.34%
  • Casino Versions: Instant Play, Download, Mobile, Flash, Mobile Web, Mobile App
  • Operating System: Windows, Android, Linux, Mac, iOS, Windows Phone
  • Languages: English
  • Currencies: USD
  • US players: Yes - Click for all USA Targeted Casinos

Sun Palace Casino Bonuses

Welcome Package
    • Amount
    • Min Dep
    • Wagering
    • Games
    • Availability
    • Code
    • $20
    • FREE
    • 70xB
    • Slots
    • Upon sign up
    • Get Codes
    • 400%
    • $20
    • 50x(D+B)
    • Some Real Video Slots, some Slots, Keno and Scratch Cards
    • 1st Deposit
    • 400BONUS
    • 150%
    • $20
    • 40x(D+B)
    • Blackjack,Video Poker and Slots
    • Once
    • 150BONUS
Match Bonuses
    • Amount
    • Min Dep
    • Wagering
    • Games
    • Availability
    • Code
    • 200%
    • $20
    • 40x(D+B)
    • Slots (excluding progressives), Video Slots, Keno and Scratchcards
    • Mondays
    • No code required
    • 250%
    • $20
    • 40x(D+B)
    • All
    • Tuesdays & Fridays
    • No code required

Sun Palace Casino Sample Games

Sun Palace Casino Banking

  • Deposit Methods: MST Gift Card, MasterCard, Neteller, Visa
  • Minimum Deposit: $10 - Tip: Check Sun Palace Casino terms and conditions before depositing real money.
  • Withdrawal Methods: Cheque, Neteller, Wire Transfer
  • Withdrawal Limits: $2000 per week For Regular Members
    $3000 per week For Silver Members
    $4000 per week For Gold Members
    $5000 per week For Platinum Members
    $5000 per week For Diamond Members
  • Minimum Withdrawal: $10
  • Withdrawal Timeframes: Ewallets - 14-16 business days
    Wire Transfer - 16-17 business days
    Cheques - 29-32 business days

Sun Palace Casino Support

Additional Information:

Player Reviews Add review 31 Reviews
Most helpful Newest
    • Zunaid001 Level 4 Mauritius May 06, 2016

      I feel this Casino should atleast be a lil more easy when it comes to Payouts on the games. I made a high deposit and played one slot machine which the game did not even give me one scatter feature the whole time. The games are Interesting. The promotions they really need to try to think out the box. The customer support are not so bad. I think if they sort out the payouts they should be a really great casino to game with

      Reply Helpful (1)
    • thiscardnot4 Level 6 Canada Jul 07

      fun, awesome and just a all around great online casino for everyone to jion and play with awesome new promotion codes that are open to everyone to take part in, support team are very friendly and helpful....thanks and good luck everyone

      Reply Helpful
    • JayBird73 Level 2 United States Mar 25, 2018

      Nopers...thats all...just quite simply...nopers. Reply Helpful
    • harakat Level 14 Greece Mar 22, 2018

      This casino wants from european players to play twice the wagering requirment ! I win from this casino when i wager the bonus once of 3000 euros of and tell me to wager 3000 more ! When i tried to wager it again i lost ! i dont like this policy !

      Reply Helpful
    • ram Level 4 United States Mar 21, 2018

      I can see a future with this casino so far they have been really good to me in all ways. They have gave me a free bonus which I won on and they paid me out and the games are really nice to play on. The customer support were really to the point and really helpful plus the promotions are not that bad on this casino so I would totally recommend it.

      Reply Helpful
    • niqueem Level 1 Dec 11, 2017

      Fun. I love the game Variety. They should have better bonuses and try using players to promote and reward for players that post their casino on social media

      Reply Helpful
    • ady281 Level 12 South Africa Nov 28, 2017

      could just play here for day on end love this casinos games really awesome and the features being the best part and dont get me started with the fabulous match bonuses on offer here feels like no wagers the staff is super attended and will always call you on your name sadly no cash back offer yet

      Reply Helpful
    • Shibabi69 Level 3 Nov 06, 2017

      This casino took money out my card when i deposited but i had 2 argue with them for 2 days to get it added 2 my account and send screenshots of my bank.. it also has gave me lots if free spins in valuables but every time i try and play m they wont load.. iv been contacting them 4 weeks but still no help.. and they are NOT 24/7 LIVE SUPPORT Reply Helpful
    • Anonymous Guest Oct 28, 2017

      They say they have 24/7 hour live chat support, but they have not had anything but 'leave a message' on for the last 10 hours. They have not responded to e-mail. Their phone number (which is not listed on site) does not work...

      Reply Helpful
    • ben190232 Level 2 Thailand Jul 25, 2017

      24 Free spins do not see it. Reply Helpful
    • ONLY247 Level 17 United States Jan 21, 2017

      I played here once I remember was a good RTG experience. I was taking a look at a lot of games I had never played before without trying to make it personal in anyway, I thought it was a good well balanced experience in all and it is a fair way to play RTG and they were nice and generous with an introduction bonus.

      Reply Helpful
    • dosuny777 Level 4 United States Apr 30, 2016

      Average casino didn't win but got to play awhile.  It was okay nothing special

      Reply Helpful
    • LuNi209 Level 2 United States Apr 24, 2016


      Reply Helpful
    • moodycreator Level 4 United States Apr 13, 2016

      Super-fast registration, which is a big thing with me.  I only tried this casino for a few minutes tonight, but I like what I've seen so far.  

      Reply Helpful
    • Silentwolf001 Level 8 South Africa Apr 10, 2016

      My play with this Casino has had its Good and Bad Flaws, Firstly their Casino payouts are pretty bad compared to other's like I deposited $200 and then only got a free spins feature. I have not yet withdrawen so I am unsure on if they even pay. Their Customer support were pretty Rude to me when requesting for a free offer. So I do not think I will game with them any further !!!

      Reply Helpful
    • Vanilipas Level 10 Lithuania Mar 31, 2016

      Like every other rtg casino Sun Palace made improvement this year too. Casino lobby looks nice. And now it is very easy to navigate,everything works smooth and quickly. The games graphics should improve, but new game Eternal Love looking very great and modern. Promotions as always at rtg casinos are good and they have many of them.

      Reply Helpful
    • satsuko Level 8 Japan Feb 29, 2016

      Sun Palace Casino has RTG software. There are many games in this casino. Fortunately they have $20 no deposit bonus. You can play some games before you deposit. And they have a welcome bonus, 400% match bonus. So if you like this casino, you will use the welcome bonus. Good luck!

      Reply Helpful
    • avanturin Level 7 Slovakia Feb 11, 2016

      payment lasted just two weeks, but paid all

      Reply Helpful
    • avanturin Level 7 Slovakia Feb 06, 2016

      I turned very much. And as long as I played the bonus so long I am waiting for payment. Friendly staff, made all verifications and communications professional, but money anywhere.

      Reply Helpful
    • lambino32 Level 8 South Africa Feb 05, 2016

      When i first registered here i tried to claim a free chip with a coupon code and it would not accept it so I did not entertain the casino any further , the keep a fairly low profile from what i could gather in search of their honesty and trustworthiness and looking at what some players are saying here I am pritty glad that I have not wasted any more energy in playing with them

      Reply Helpful
    • Gloriabe Level 13 Canada Jan 16, 2016

      Had a great treat come into my email from SunPalace Casino. I received a $50 no deposit bonus, which I claimed and played. I played the Nice List and had some Big wins come my way a few times and Luck 6 was fun to play, not a lot of wins but did have a good time, I def. enjoy this new game, very nice looking, beautiful graphics. Unfortunatley I did not have a cashout from this free chip.

      Reply Helpful
    • Gloriabe Level 13 Canada Dec 07, 2015

      I have been looking around and have been thinking to deposit here at this Casino, it is a great looking cheery Casino, however I have been looking through the Casino reviews here at the BFCL and see that INetBet has wagering that is half of what this Casino is, so I am going to pass on this Casino for now unless they lower the wagering. Which I hope they do, I do like these Casinos. 

      Reply Helpful
    • Gloriabe Level 13 Canada Nov 16, 2015

      I received a couple emails from Sun Palace Casino about a 400% deposit bonus, which looks pretty good to me. I have not made a deposit here yet, but I have often thought of it, I have only used the freechip they game me before. I had to choose a few RTG Casinos and this was not one of them, but I may now take up this offer they are emailing me about, it is something I am interested in. I read some good reviews about this Casino and sounds good. 

      Reply Helpful
    • Trigety Level 8 Denmark Sep 06, 2015

      Looks like a good casino and i have been trying to contact them about some problems i have had with some free spins on the phone and email but they never sent a reply and their customer support on phone does not work properly, very bad site for anyone and would recommend for you to stay away!

      Reply Helpful
    • milton75 Level 8 Sweden Aug 31, 2015

      Sun Palace Casino have been around as long as i can remember. I joined here ages ago, I have had really good luck here over the years and made many different withdrawals. However the withdrawals arent the fastest but you get your money in 3 business days.

      Reply Helpful
    • nelsnik Level 11 Netherlands Aug 20, 2015

      I could sign up there long while ago, mentioned that i still have an account there, around months ago i started there with a free bonus of 10$, made playtrough and with documents sended in i received 40$ Free winnings on my e-wallet after 3 days! without any deposit! amazing, with there friendly support i was informed very well about status of my pay out! i like casino's that don't need verify deposit to cash out;) this is mostly only on RTG casino's! payout takes long but it's free!

      Reply Helpful
    • barebones Level 11 Latvia Apr 30, 2015

      Sun Palace in my opinion is a really good RTG casino. They don't give free offers for residents from my country so I can play there only with my own cash. Support team is really good, I've made a few cashouts and although they took around week, I received them without any troubles. Good game selection! Recommended.

      Reply Helpful
    • Banks Level 5 United States Mar 29, 2015

      I decided to try this casino last week. Played with a 50$ deposit and lost it all in 20 minutes. Casino look was nice and support was very supporting and welcoming so I can say so far only good things about them. I don't know about their withdrawals, but I think they are worth trying

      Reply Helpful
    • Gloriabe Level 13 Canada Mar 19, 2015

      This casino has really improved its look, all of its 3 sister casinos are looking just as good, with the new and improved Casino. I never had any luck at Casino Las Vegas, it's sister casino and have used some free chips here at Sun Palace but was not very lucky either. I do like the look of the Casino, I love the color yellow, but the wagering here is higher then some Casinos being 40x's. I am presently choosing to deposit into a few other RTG's for now, and if they don't work out, I will most likely come here and give it a try, :)

      Reply Helpful
    • coolsongsscasino Level 9 Korea, Republic of Mar 13, 2015

      This casino seems to be Ok. Actually I want to play in this casino and their affiliates because their welcome bonuses are to my taste and playing patterns.

      But, very very sadly, they impose 2 times higher wagering requirement for a player from outside US and Cananda. This clauses is located at the bottom of their T&C, or Promoational T&C.

      But, I kind of accidently deposited and lost a small amount.

      Their security process was quite Ok, but, as I remember, it took quite a long time for credit card.

      Reply Helpful
    • 73kdub Level 6 United States Feb 28, 2015

      I’ve found this site to be very similar other than appearance to be very similar if not exactly like it’s affiliated sister casino’s, LasVegas USA, VegasCasino Online, and Slots Plus.  I’ve played at all of them and deposited here too.  Never had much luck as far as winning anything but they do have good customer service with friendly, helpful and Knowledgeable live support operators.  I have no complaints they seem to be an alright place to play.

      Reply Helpful

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